If you are an importer, you may have received a Customs Form 29 (CF-29) or CBP Form 28. This form is an official request for information from Customs.
Why did I receive a CBP Form 28?
Upon importation of your goods, if Customs finds incomplete, inaccurate or insufficient information, they will send a CF 28 to your office.
What does Customs ask for?
Customs will ask for different things depending on what you imported. They could ask for more information or ask for a sample, or any additional information related the specific goods you imported.
What are some common reasons to receive a CF-28?
Most common issues relate to HTS code classification, intellectual property rights, antidumping and countervailing duty and more.
Do I need to respond?
Yes, you need to respond honestly to the CF-28 wihtin the time specified on the letter. A response is due 30 days from the date of the request (the Date of Request is located in box #1 at the top left corner of page 1).
What do I do if I receive a CF-28?
1. Make a note of the due date.
2. Try to respond as quickly as possible.
3. Answer all questions, be sure to look at box 14 to see if there are any additional items you are asked to provide.
4. Talk to your Customs broker if you need copies of any documents.
5. Respond to all questions honestly
Feel free to reach out to Customs if you have questions. The CF-28 will contain the name, email and telephone number of the CBP Official in boxes 17-21 at the bottom of the page.